Modern Strategies To Improve Debt Collection Processes

Collecting debts in the current financial environment can be an expensive and time consuming process. Collectors are struggling to even make contact with the consumers they are trying reach. Thanks to innovative communications technologies developed here in Australia, there are tools available to automate most facets of the collections process. Using automated telephone and SMS based channels helps to lessen the hard labor cost needed to get in touch with all the outstanding debtors businesses might have whilst fulfilling their obligations under the Australian Consumer Credit Code.

Consider how much time and money a company may spend trying to reach debtorscosts that significantly impact the bottom line. Collections staff are wasting valuable time speaking to answering machines, hitting engaged lines and chasing debtors that are never available due to shift work or avoidance. There are completely automated methods of communication to help businesses with their debt collection strategy.

Customers may prove hard to reach when they know they have a debt to settle; thats why business should consider multiple cooperating communication channels to increase reach. Why waste time and money on old-fashioned and outdated methods when there are modern and more effective ways that have proven very successful? Think about how many people dont answer collection calls that could be reached through a simple SMS message. Using two-way capability, debtors can even respond to messages to receive payment details or request more information.

A Voice Broadcast platform gives you the ability to call literally any number in Australia fixed line or mobile. Like any debtor phone call, a collector is likely to hit a few answering machines and with a modern system can automatically leave a customised voice message. Debtors will receive a message with their own specific arrears amounts, payment reference numbers or anything other message. They can then call back at their convenience thus turning your collections team into an inbound call centre instead of constantly having to chase customers.

How to Improve the Management of Your Loan Modification and Short Sale Clients

Applying for a short sale or a loan modification can be complex and time consuming, especially when managing numerous accounts at various stages of the process. Keeping the piles of paperwork for each client organized can be extremely difficult. Loan modification and short sale attorneys face this scenario every day and understand that dealing with such a sensitive financial situation leaves no room for error. New short sale and loan modification software solutions are available which provide excellent help regarding these issues.

Since homeowners come to a loan modification or short sale attorney expecting expertise and help, the attorney needs to demonstrate those qualities and ensure the homeowner that he or she is capable of managing the short sale or loan modification. The software available to attorneys will guide them through the short sale or loan modification process and ensure all -speed bumps- are overcome. It will act as a quality checker throughout each client’s entire process, which only boosts the credibility and trustworthiness of the attorney.

Completing paperwork by hand can be exhausting and keeping it organized can become challenging especially if the lender/servicer requires updated documentation. Short sale and loan modification software will help streamline the process by saving all paperwork electronically so it can easily be accessed at a later date. This eliminates the need to hand write every form and physically file it. Some short sale and loan modification software solutions will even auto-fill all of the necessary forms, making the process faster. These features will greatly improve the management of clients for any loan modification or short sale attorney.

Loan modification and short sale softwareis designed to help any homeowner through the complicated steps while ensuring all information is complete and accurate. For this reason, it can act as a supplement to any existing programs and procedures you and your team may have in place. It is also a very cost effective way to manage a large number of clients.

Using short sale and loan modification software could be the answer to your process and management troubles. With so many homeowners in need of quality help, it is imperative that you set yourself apart and prove you are the best attorney to save their home. A simple, inexpensive software solution could mean the difference between gaining a larger clientele and losing those who trusted in your expertise.

About Home Affordable Guide The Home Affordable Guide was created in 2009 by a team specializing in helping homeowners navigate through all government and in-house mortgage help programs. The Guide was designed to simplify and educate homeowners through the entire process of applying for a loan modification or short sale in five easy steps. To learn more about how the software can help your business, please visit: